Q1: Are you a source factory? Can you help me find products that I can't find on your site?
A: Absolutely, we are a professional direct manufacturer of toothpaste: integrating R&D, production, sales and external processing. We have a corporate brand and can also provide customized services for customers, our team is happy to develop special packaging with you, we will work with you to find products that meet market needs.
Q2: Why should you buy from us instead of other suppliers?
A: 1, Our factory has ISO 22716, 3A ect.
2, Our products have microbiological test report, heavy metal test report, Physical and chemical detection report, etc.
3, We have OEM customization experience and export license, which can help your products to comply with regulations and customs clearance smoothly.
Q3: Can I get free samples?
A: 1. Of course, we are honored to provide you with samples. But new customers need to pay for shipping. If it is customized, there may be a little fee, but when you place an order in bulk after the sample test, we can refund the fee or deduct it from the payment for the formal order.
2. About express fee: You can arrange RPI (Remote Pickup) service in Fedex, UPS, DHL, TNT and other companies to pick up samples; or inform us of your DHL collection account. You can then pay shipping directly to your local carrier.
Q4: How many shipping methods do you have?
A: We support cross-border logistics approved by Ali International Station such as DHL, Fedex, air or sea. If needed, we can also send the goods to your China freight forwarder. We can also deliver the goods to your Amazon warehouse, we will do the DDP terms for you, just send us the label.
Q5: Do you offer OEM, private label, custom logo services? What is the packaging method?
A: Yes, customized orders are welcome. We have professional packaging designers to help you design your packaging to ensure that your packaging is popular in the market. We provide standard export carton packaging to ensure safe delivery. We also accept special packaging methods designed according to customers.
Q6: Can we customize the function/formula?
A: We can customize the formula. We have chemical engineers to analyze and customize formulations for you. Our chemistry laboratory has an in-depth collaboration with the University's School of Chemistry.
Q7: How do you control the quality?
A: We will make samples and test before mass production, after the samples are approved, we will start mass production. Do 100% inspection during the production process; then conduct spot checks before packing; take pictures after packing.
Q8: Do you provide after-sales service?
A: Yes, if the goods received any quality problem within 7 days, we will handle your problem.