Luxury teak wood Frame Patio Outdoor Furniture Garden Sofa Set Hotel Courtyard Outdoor Sofa teak sofa

Q&A

Q:What kind of furniture production services do you provide?

A:OEM or customize.

Q:I only have photos of the product, can I complete the order production?

A:Our technician team can reproduce the product you need based on the pictures or design drawings you provide.

Q:What are your advantages and why do I choose Hongkai Furniture?

A:Product quality is fundamental to our factory. We believe that reducing product after-sales problems can bring richer profits to customers.

Q:How long is the warranty period for your product?

A: 1-3 year after-sales warranty for furniture products based on different materials.

Q:How does the transaction and delivery of the product proceed?

A:T/T 30% of the total amount paid prior as deposit, and the 70% balance should be paid before shipment.

Q: How to deal with after-sales problems caused by product damage?

A:A brand new replacement will be shipped with your next order. Or send it directly to you after receiving your photos and videos of product damage.