1. Q: Are you manufacturer or trade company?
A. We are manufacturer and specialized in industrial plug and socket since 2004.
2. Q: Do you have E- catalogue? Can you send me the catalogue to have a check of all your products?
A: Yes , We have.Please contact us on line or send an Email to sending the catalogue.
3. Q: Can you provide samples ? Are the samples free ?
A: Before we received the first order, please afford the sample cost and express fee. We will return the sample cost back to you within your first order.
4. Q : What about your delivery time?
A: We have a lot of products in stock.We can send the stock products in 3 work days.
5. Q : Can you make customized products and customized packing?
A: Yes.We do customized for our customers if the order match our MOQ.
6. Q: What kind of payment do you accept ? Can I pay RMB ?
A: We accept T/T(30% as deposit, and 70% balance after you receive copy of B/L) L/C. And you can pay money In RMB. No problem.
7.Q: Do you have a guarantee of your product quality?
A: We have a guarantee of one year.
8. Q : How to ship my order ? Is it safe?
A: For small package, we will send it by Express, such as DHL,FedEx,,UPS,TNT,EMS.That’s a
Door to Door service.
For big packages, we will send them by Air or By sea.We will use good packing and ensure
the safety.We will be responsible to any product damage caused on delivery.