1. Q: How many years guarantee for faucets?
A: 1 years warranty for all kitchen sink.
2. Q: I need lead-free high-end products, do you supply?
A: All faucets we make are lead-free. We use high quality LEAD-FREE brass ingot for gravity casting and use LEAD-FREE SS304.
3. Q: What is your MOQ?
A: Most of the products, we have warehouse stock, 1 pcs is acceptable.
4. Q: How long does lead time take?
A: Trial order in 7-15days, 20ft container in 20-25days, 40ft container in 20-35days.
5. Q: How about your quality control system?
A: ISO9001 certified manufacturer, we applied international standards and 5S workshop management. QA and QC do IQC, IPQC, DQC,
FQC, OQC and etc., to make sure products go through every processing in good way and prevent defectives going to next step.
6. Q: How do you make sure your warranty?
A: Worry-free Return/Refund Policy, make sure you get refund or replacement when quality issue happens during 1 YEARS warranty.
7. Q: What is your payment method and payment terms?
A: T/T, L/C, CASH, PAYPAL, WESTER UNION are available. Usually 30% in advance as deposit, and 70% balance before shipping