1. Are you a trading company or manufacturer?Our factory is a top manufacturer of magnets and magnetic assemblies for over 13 years.
2. What information do I need to supply when I have a inquiry?
Usually we ask for the following information:
1). Product material,size, grade, surface coating, quantities required.,etc.If available, a sketch or drawing with dimensions and tolerances.
2). Delivered magnetized or unmagnetized, and the magnetization direction.
3). Information on what you want to use the magnet for.
3. Can you do OEM and ODM?
OEM and ODM are acceptable. You can inform us of your requirements for reference.
4. What about the sample lead time and charge?
If items are available or in stock, it will be 3-5 days to be sent. If OEM or ODM, it will take about 1-2 weeks. The charge
depends on your final confirmation of the draft.
5. How can I place an order?
You can contact us by email or TM about your order details.
6. What's the order procedure?
After your order is confirmed,you will be requested to do prepaid full payment or deposit before we go into production. As soon as we get the deposit, we start to process the order.
We usually need 15-25 days if we don't have the items in stock. You will be requested to pay the balance 1-3 days before we finish the production, then we start to prepare the shipment for you.
7. How can I pay you?
T/T (HSBC bank) is the most usual ways we are using, if you need other ways please kindly contact us to confirm.
8. Can I visit your factory?
Visiting our factory is highly appreciated. We will send you details&tips as you make sure of the schedule.