1. Can I have a sample order ?
Yes, We welcome sample order to test and check quality. Mixed samples are acceptable.
2. What about the lead time ?
Sample need 2 to 7 days; Mass production need about 1 to 2 weeks, Based on quantity.
3. Do you have any MOQ limit for order ?
Yes, Usually MOQ is 200 pcs.
4. How do you ship the goods and how long does it take to arrive?
We usually ship by EMS, DHL, UPS, FedEx or TNT. It usually takes 1 week to arrive. Airline and ocean shipping are optional.
5. Do you offer guarantee for the products?
Yes, Generally 1 to 2 year.
6. How to deal with the faulty?
Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. If there is any faulty, we will also actively cooperate to deal with the problem.