1. Are you factory manufacturer?
A: Yes, we are professional manufacturer, we have our own factory in Guanzhou City,China.
2. Could you offer free sample?
A: Yes,we could offer free sample if we have stock and you need to pay for shipping.
3. Do you have stock? When can i get it if i pay?
A: For items which in stock, we can send out goods to you within 48 hours. For items if not in stock, we need about 6-12 days to make it depend on your order quantity.
4. What is your MOQ? Can I mix different styles to start an order?
A:Please tell us what products you need first, such as rhinestone cake topper, MOQ is 20 pieces for one styles. But we can provide any stock as samples for you check the quality first if you need.
5. Can I order less than your MOQ?
A: Yes, you can order less than our MOQ but i am afraid that the price will be a little higher than the price which is based on the quantity of 100 pieces.
6.Why your price on website not the same as real price?
A:The price on the website is only a rang cost for whole series.The size, color, quantity and exchange rate ect. these factors affect the price.The real price is floating, so prices are subject to our final confirmation.
7. Can you make my owe design?
A:Yes,both real sample and clear picture are ok,please provide the exact size and color if you send us picture.
8.How about your after servise?
A: Once sent out the goods, we will provide the waybill tracking number for you. If you are not satisfied with the goods received, please contact us within 7 days upon receiving! Let us find a satisfactory solution!
Any other questions, welcome to contact us!