Q1: Can I have samples for testing? What is the delivery date of the sample order?
A1: Yes, we can provide samples within 5-7 days according to different products and customer requirements. For normal inventory
The product needs 2~3 days; For customized products, 3~7 days depend on the requirements.
Q2: What kind of cells do you use?
A2: You may know that there are LiFePO.Battery and Lithium Battery in the market, with different prices.Now we also use these two batteries directly
Q3: How many years of guarantee do you have?
A3: We provide a 1~5year warranty for our products, with a service life of more than 800 times.
Q4: What is your company's advantage?
A4: First of all, we are direct factories. We can provide competitive prices and high-quality products, because we purchase other components from our own affiliated factories, which is also our owner.
Second: Our engineers have worked in this field for more than 10 years, and we have rich experience in customizing products.
Q 5.What can INNOPOWER solar power station power?
A5:INNOPOWER solar power station can power most of the home appliances, it also
depends on the output power of INNOPOWER power stations.
Q6: How long is the delivery date of batch orders?
A6: After receiving the down payment and confirming the samples, it usually takes 7~20 days according to different projects/requirements.
Q7: What are the terms of payment?
A7: TT / PayPal / Online Transfer etc
We can cooperate according to customers' payment methods
Q8:How do you provide after-sales service?
A8:We have overseas branches can provide repair and replacement.
Q9:Does it support Customization?
A9:Yes, Like companies like jackery/bluetti, we support customization
please leave your contact information and our sales manager will contact you soon.
Q10:What are the product certificates?
A10:CE\\FCC\\ROHS\\PSE\\UN38.3
Q11:What is the difference between our portable power station and BLUETTI portable power station?
A11:We all have professional R&D teams