1. Q:May I share the control with family members to control the blinds together?
A:Yes,this new update version is compatible with Smart Life Tuya App that supports device share to your family members for added convenience.
2. Q:Does the motor work with Google Home or Alexa?
A:Yes,this motor works with Alexa and Google Home for simple voice control.
3. Q:Does it only support to control via the App?How about the old who can’t use the App?
A:Free App control is just a way to control.For the old,they may just press the UP/DOWN button on the motor itself to control without using App.
4. Q:Do I need to connect with Bluetooth before its normal use?
A:No,our motor is newly designed with no Bluetooth required.It is a ZigBee smart version .
5. Q:If I have several of this kind of motor,can I use one App to control them together?
A:Yes,the App can add maximum 7 devices.
6. Q:Can I use this motor to control loop corded cellular, honeycomb shades or vertical blinds?
A:Absolutely,this motor works with any plastic beaded chain or metal beaded chain that is looped.
7. Q:Is a hub required for this device?
A:Yes,it is a ZigBee protocol device that requires a ZigBee hub for normal use.
8. Q:Is the hub included in the package?
A:No,the hub is not included in the package,you need a separate purchase in our online store.