1.Q:Does your products meet related standard? What certificates you have got?
A:Yes, we can provide all certificates you need, please contact services.
2.Q:Can you provide sample for test?How about the sample cost? ls it refundable?
A:Samples of some products are free, please contact customer service to know our sample policy.
3.Q:Is the OEM/ODM Service available?
A:1)We can print your logo and brand name on the products.
2)We accept custom packaging according to your requirements.
3)We can provide ODM service for our customers.
4.Q:What's your MOQ?
A:Our MOQ is very low, which is convenient for customers to place a trial order. Hope to establish long-term cooperative relationship with you.
5.Q:Can I visit your factory?
A:Welcome to visit our factory, and we will show you our professional production process.
6.Q:How do l know if you ship out my order?
A:The tracking number(DHL,UPS,FedEx,TNT,EMS etc.)or Air Waybill or B/L by Sea will be sent to you as soon as your goods are shipped out.
7.Q:How long is your delivery time？
A:For stock item ,we will ship out within 3 days when we receive your payment ,If you need mass production , please contact us to confirm with the shipping time.