1. who are we? We are manufacturer and have production plants, Strong production capacity can ensure most competitive price and quickly delivery. Our strict quality control process (100% inspection) can guarantee high quality products. We have 24 hours service team on line to deal with your questions in time. We are the best partner for you, cooperate with us, you will be 100% satisfied with our products and service!
2. How about your quality warranty?
We provide 3 years quality warranty for all our products, defective products will be changed by a free replacement after confirmation in quality problem.
3. Is sample available?
Yes, sample can be sent for checking before bulk production.
The production time for sample is about 7 days, and we will ship samples by express (FedEx, TNT, DHL etc.)
4. Can you do with our design?
Yes, We can offer OEM/ODM, and we can help you design according to your request.
5. Can you add our logo on the surface of items?
Yes, the size, color design and logo can be customized as your requests.
6. How long is your production time for regular order?
Usually 15-30 days depends on order quantity, but might be longer if there is holiday or the quantity is too large.
7. What payment term do you accept?
We accept various ways of payment, such as T/T, L/C, west union, and alipay, etc.
8. What is your service?
First, we must arrange inspection before shipping. a.Inflate the goods during 24h to prevent from air leakage b.Double check gluing to avoid any twisting or not aligned items c.Ensure that each package will be fulfilled with its accessories sets.
9. How should I store it?
Store it in a dry place away from direct exposure to hot sunlight or cold conditions. Deflated and rolled into its carry bag, it can be stored in any small space such as in a closet or garage. The important thing to remember is to make sure it is completely dry before packing it away so you don't end up with mold and mildew to clean up later.