36 inch kamin automatic smart burner remote control electric ethanol fireplace insert

Before sale 

Welcome to visit our factory 

After sale 

5 years warranty ,lifelong after sale service 

Q: Are you trading company or manufacturer ?

A: We are factory.

Q: How long is your delivery time?

A: Generally it is 5-10 days if the goods are in stock. or it is 30 days if the goods are not in stock, it is according to
quantity.

Q: Do you provide samples ? is it free or extra ?

A: Yes, we could offer the sample , extra

Q: What is your terms of payment ?

A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shippment.

Q: Can a room be heated by a decorative fireplace?

A : Biofireplaces are primarily for decorative purposes, but are also an efficient source of heat and althoughhey certainly do
not replace the heating system, they serve as a supplementary feature to under floor heating A 100% of heat energy from a Biofire
remains in the room and if it is placed in a small room(e. g. less that 30 meterssquare)a few minutes is enough to make the room
warmer
Q: Will I install a chimney for my Biofire to function?

A :Not need, as it is only producing carbon dioxide and water, both of them belong to component of air , no smoke and no ash.
Q: What is the Biofuel made from?

A :Biofuel is made from sugarcane -a completely renewable source. It is referred to as denatured Ethanol andnvironmentally
friendly.
Q:Does the burning of Biofuel make the celing above the Biofire black over time?

A; No, the Biofuel burns completely fume and smoke free but there must be a sufficient distance between the fire and the ceiling
, approximately 1 m .
Q:How do I extinguish the flame?

A: We will free provide extinguish tool , direclty manual operation and you can also reference our video