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Sample:
Can I request a free sample for test?
Most of sample are free ,except customized brushes size.
How long does the sample take?
It will take 5-7days.
Who will be in charge of shipping Fee for sample?
Customer will be responsible for it ,but it can be returned After official order is confirmed.
How do we handle with the sample failed to test?
We will remake the sample and resend to customer for approval without any Charge.
Payment Method:
Which payment way is workable?
PayPal /Western Union /T/T /Trade Assurance and Secure Payment are available.
What kind of payment terms in a contract?
30%deposit before production .70%balance before shipping.
Order Flow:
How is an order operated?
Step1:confirm pre-production sample and packing details.
Step2:Regular inspection is necessary for controlling quality during production.
Step3:offer final inspection report for approval before shipping.
Step4:Confirm shipping details with agent and Remind customers of delivery date while
goods is close to port.
Step5:offer feedback sheet to get comments and sales statusFor better service next time.