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FAQ

Q1: Where is your factory located?

A1: Our factory located in Guxiang Town,Chaozhou City,Guangdong Province,China.
About 30 mins from CHAOSHAN High Speed Rail Station and 25 mins from JIEYANG airport within driving distance.
Q2: What's your MOQ?
A2: It's negotiable.

Q3: How to ship order ?
A3: by air or by sea .
Q4: What's your lead time?
A4: Within 3-15 days upon deposit.

Note: If you order our hot products, we can help you send one on the same day

Q5: What channel is used for fast transportation? How long will it take to arrive?

A5: By DHL or Fedex or UPS ,about 7-15days arrive .

Q6: What kind of packing do you use?
A6: We have cardboard boxes (export standard cartons), or packed with wooden racks.
Q7: What's your payment term?
A7: by T/T in alibaba (You can use credit card, Western Union, PayPal and so on  )or Others.
Q8: What's your Port of Loading?
A8: We have four factories, according to the location of our warehouse  ( Guangzhou/Shantou/Shenzhen/Foshan ).
Q9: Can you do OEM?
A9: Yes. We've been doing OEM over 20 years.
Q10: Can I combine different items in one container?
A10: Yes.

Q11: E-commerce sellers, can we get product videos and pictures?

A11:Yes, as long as your order is more than $1000, we can mail you a USB flash disk with detailed product videos and pictures or send you an email.