Can I get the quotation if I don’t have the drawings?
Sure. Arttronix will quote based on the technical details and photos you offered. Please express the Golden Sample to us if you want the accurate price.
Does the ordered product meet RoHS standard?
Yes, all products are environmentally friendly.
Can I apply for the free sample?
Yes, for the products which we have stock, free sample can be provided; For the customized products, we will provide the sample for your testing, and sample charge will be reduced on the mass production order.
What is MOQ displayed?
MOQ means minimum order quantity required, it varies as different product.
Can I order online?
Yes, you are allowed to order as the way you like. But please get in touch with us for the accurate price of the Customized Products
Can I order offline?
Yes, please choose the best way you like, we are happy to work with you in any form. Please talk to the Sales Representative for the best support.
Who is responsible for VAT and other tax fees?
Since the VAT and tax fees will be different in different country, you need to pay it by yourself, and our price doesn’t include
VAT and tax fees.
Does the price include the shipping cost and other charges?
No, prices are exclusive of taxes, impositions and other charges, including sales, use, excise, value-added and similar taxes or charges imposed by any government authority, international shipping charges, forwarding agent's and broker's fees, bank fees, consular fees, and document fees.
Where can I get the Invoice?
After you place the order online or offline, you will get the Sales Invoice by e-mail, and Commercial Invoice will be provided
when we arrange the shipment.