1. Do you have any warranty?
Yes, we offer 2 year warranty and free replacement parts within 3 months, technical support for lifetime.
2. How does your factory do regarding quality control?
We have a strictly quality inspection department. Our engineers will carefully check and test the machines many times before we deliver them to you. To make sure you can get the high-quality machines, only the machines that have passed the strict quality inspection can be delivered to you.
3. What certification do you have?
All of our machines have the CE certification which ensures the quality and safety.
4. Will you teach how to use the machine?
Yes, we will offer the user manual and operation video for your reference and also you will have online service for 24/7.
5.What about the shipment and the loading time?
It can be shipped by express like DHL, UPS, TNT, FEDEX, or shipment by air and by sea for you option. The loading time is 3-10 working days.