1. What information should I provide to get a complete quotation from you? A: Product type: paper bags (with square bottom, pinchbottom, with or without handles, paper boxes, cups, etc.)
B: Material (thickness)
C: Size: length * width * height, it would be perfect if you can provide a graphic design
D: Surface treatment: printing, varnish, hot stamping, etc.
E: Quantity: if our current products suit your needs, we accept small orders and light customization services. Please contact us.
If yourinformation is sufficient, we will provide you with a quotation within 30 minutes to 1 hour during working hours. We willreply within 6 hours during off-hours.
2. What other services can you provide for new customers?
A: Procurement services: we provide full-scale procurement services for customers, and our professional team will follow up with your needs.
B: Sample collection: we can customize or help collect samples from different factories, and ship them together to save your time.
C: Quality inspection: we will inspect the samples and bulk goods before shipment, either by ourselves or according to customer requirements.
D: Warehousing services: for customers who purchase products in bulk, or purchase products from multiple warehouses within one order, we allow free storage in our warehouse space to ensure that you can receive all orders at once.
E: Customized packaging: many of our customers need to put their own private labels or logos on the packaging, and we can help design and produce professional packaging for free.
3. Can I get a sample to check your quality?
Of course. As long as the shipping cost is covered, we can provide you with samples made before for you to check. If you need printed samples, the cost is $100 plus the plate-making fee (charged only once) which will be refunded once the order is confirmed, with a delivery time of 8-11 days.
4. What is the lead time for mass production?
It depends on the order quantity and the season in which you place the order. Generally, the production lead time is within 10-15 days.
5.How do you ensure the accuracy of the design?
Before placing an order, we will first send the design draft to you for confirmation, then check the sample effect again, and then proceed to mass production.
6. What are your delivery terms?
We accept EXW, FOB, CIF, etc. You can choose the most convenient or cost-effective one for you.
7. How do you ship the products?
By sea, air, or express (DHL, FedEX, TNT, UPS, etc.).