Q1. What kind terms of payment can be accepted ?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q2. What about the delivery time ?
A: Generally, it will take 7-15 working days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q3. What about the warranty time ?
A:12months after shipment or 2000 working hours.
Q4: Which countries do you export to?
Asia: India, Philippines, Thailand, Burma, Vietnam, Bangladesh, Kazakhstan, Turkmenistan, etc.
Middle East: Saudi Arabia,UAE,Jordan, Oman, Pakistan, Qatar, etc. Europe: Russia, Ukraine, Belarus, Bulgaria, etc. Africa: South Africa, Kenya, Congo, Ethiopia, Nigeria, Ghana, Algeria, Senegal, Tunisia,Djibouti,Sudan etc.
South America: Brazil, Peru, Chile, Cuba, Mexico, etc.
Latin America:Uruguay,Venezuela,Colombia,Ecuador.
Oceania: Papua New Guinea, Australia,Tonga etc.
Q5: How can we guarantee quality?
A:Always a pre-production sample before mass production;
Always final Inspection before shipment.
Q6:What services can we provide?
Accepted Delivery Terms: FOB,CFR,CIF,EXW,FAS,CIP,FCA,CPT,DEQ,DDP,DDU,Express Delivery,DAF,DES;
Accepted Payment Currency: USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF;
Accepted Payment Type: T/T,L/C,D/P D/A,MoneyGram,Credit Card,PayPal,Western Union,Cash,Escrow;
Language Spoken:English,Chinese,Spanish,Arabic,French,Russian.
Q7:What spare parts can you supply?
We have a complete system and competitive price parts supply chain. All kinds of spare parts of XCM G, SHANTUI, ZOOMLIO N, SINOTRUCK, KOMATS U,CATERPILLA R,HITACH I,KOBELC O,DOOSA N, SHACMAN, LIUGONG, SAN Y, SDL G, LONKING, XGMA, CUMMIN S ENGINE, ZF GEAR BOX, etc.