3.Q: Can I have some samples before formal order?
A: Yes. we can send you some free samples for your test before your order.
4.Q: How long is the lead time?
A: Normally we keep stock for most products, the lead time is 1-5 days as soon as the payment is released.
For customized products, it takes longer.
5.Q: How about the after-sale service? What's the Warranty terms?
A: We offer 12 months for every products we sold. If you meet any problems after sales, pis contact us freely,
we'll help solving the problems within 24 hours.
6.Q: Are you manufacturer or just dealer?
A: We're manufaturer, we do produce all products by ourself. Welcome to visit our plant at any time.
7.Q: What's the payment terms? Can I pay after you got the products?
A: Normally we accept TT and western union. L/C is also accepted if the order quantity is large. For old customers,
we'll guanartee monthly payment after good cooperationship.
8.Q: I couldn't find the products I want in your catalogue, can you develop it for me?
A: Yes. we have a research & development dept.