Q1: Are you factory or trading company?
A: We are manufacturer in jiangsu Province near shanghai,a
Q2: Where is your factory and trading officelocated ? How can I visit there?
A: Our factory is located in yancheng County, jiangsu Province, about 2 hoursdriving from shanghai Capital International Airport.
Q3: Can support OEM&ODM order?
A: Yes,we have rich experience in OEM&ODM production, can meetyour personalized needs.
Q4: Can you do the designs for us?
A: Yes.We have a professional team having much experience in designingand manufacturing.Just let us know your ideas,we will draw the finished files for your confirmation.
Q5: What format of the file do you need if I want my own design?
A: You can provide JPG,Al,or PDF etc,Our professional designer will drawartwork for mould or printing screen for you.
Q6: How does your factory do regarding quality control?
A: Quality first is our motto, and we have professional QC department. Every TIANYUAN People is concerned about the quality of the products.
Q7: How can I get some samples?
A: Sure,we usually provide existing samples for free.But a little sample charge for custom designs,Sample charge is refundable when order is up to certain quantity.
Q8: Shipping terms?
A:We can do FOB,CIF,CFR and DDU, DDP.