Q1: Are you the direct manufacturer?
A1: Yes, we are professional manufacturer of electric toothbrush and water flosser for 6 years, located in Shenzhen, China, we welcome your visiting.
Q2: What is the minimum order quantity (MOQ)?
A2: No quantity limited, sample order or small order is acceptable.
Q3:What's the capacity of your company?
A3:Our capacity is 40,000 pcs per month for electric toothbrush and water flosser, 1,500-2,000 pcs per day.
Q4: Can I do customized item and need any extra cost?
A4: Yes, OEM product is OK. If order quantity reaches our MOQ of 1000 pcs, then there is no extra cost. If not, We will
charge extra $300 for customized product, including color box, manual, logo printing.
Q5: Do you have any certificates?
A5: Yes, we have CE, RoHS, FCC, F DA, IPX7 and Patents for 100% products. Other certificates are also OK.
Q6: How do we place an order?
A6: Please kindly through Alibaba or E-mail specifying the item, quantity, color or other specification to place an order.
Q7: How do we make the payment?
A7: We accept Credit card, TT transfer and Paypal. Please do only pay to the official account authorized by Hanasco.
Q8: What's the delivery time?
A8: The delivery time is normally 5-15 working days after payment.
Q9: How will the goods be shipped?
A9: We ship via Alibaba express or DHL, UPS, TNT normally, by sea for bulk order.
Q10: What's the warranty?
A10: 1 year for main body.