FAQ
Q: Do you provide original equipment manufacturer service?
A:Yes, we can provide OEM service and design your trademark logo. But the minimum quantity of the first order is 10 pieces.
Q: Do you provide free samples?
A:Sorry, we do not provide free samples. You should pay the sample fee and freight.
Q:What kind of payment terms do you accept?
A: You can pay us by t/t, PayPal, and West Union.
Q:When is the delivery time?
A: 7-15 working days after payment is confirmed. If quantity exceeds 100 pieces/order, it will take an additional 7-15 working days.
Q: What is your usual delivery method?
A: Goods will be sent by DHL/FEDEX/UPS/EMS/TNT/or other proposed forwarders.
Q: What's your quality assurance service like?
A: Our service is to exchange goods for free within one month and guarantee the quality for 12 months.
Q: Could we visit yourfactory?
A:Yeah, you're welcome. But before that, we will conduct a survey.