1. Is your company a factory or trading company?
ACTION is a direct factory specializing in the production of 3D printers, cnc laser engraving machines.
2. What payment way is available by ACTION?
Alibaba Assurance Trade order, T/T, Paypal, Western Union are good.
3. What is your term of delivery?
We accept EXW, FOB Shenzhen or FOB Guangzhou. You can choose the one which is the most convenient or cost effective for you.
4. What about the lead time for mass production?
It depends on your order quantity and requirements.
5. Do you offer a guarantee for the products?
Yes, we offer a 1-year warranty for our products.
6. Do you have any certificates on your products?
Yes, our products have their own patents and obtained CE, FCC, ROHS certification
7. Is it possible to do a customized order?
Yes, OEM, ODM, are welcome, customize your own brand, logo and package box are our strong point.
8. Could you send products to my country?
Yes, we do business in every corner of the world, please contact us to consult the details delivery charge.
9. If outside of China(Mainland), must I pay customs duties, import taxes, VATS, etc...?
Yes, customs fees, import taxes, and VAT may apply and not include in your order total cost. Please kindly know that we could not estimate your countries' import taxes. I would suggest youtry a duty estimating website like Duty Calculator.