Q1. What kind of customization service do you offer?
Thanks to our experienced R&D department, we could develop every part of shock absorber depends on your needs. Provide us with the motorcycle model and data of original shock absorber(s), then leaving all the others to us.
Q2. What is your warranty?
12-month warranty. During the time, if there is any quality problem, repair or refund.
Q3. What is your terms of payment?
T/T 50% as deposit, and 50% before delivery. We'll sends you the photos of the products and packages
to confirm before we delivering.
Q4. How about your delivery time?
The delivery time depends on whether the shock absorber is universal ones or cutomized ones.
For universal shock absorbers, the delivery time will be about 20-45 days.
For customized ones, if you mail us the sample of your desired shock absorber, the delivery time is about 30-60 days.
Q5. Can you provide the sample?
Yes, with the sample cost.
Q6. How do you ensure product quality?
For new designed samples, we provide more than 20 tests in our test center to ensure the best performance. If we have produced the shock absorber for the same motorcycle model, we also provide the real road test to give better user experiences.
Every pieces of our products is fully inspected and tested before delivery.