Q. Are you a manufacturer or a trading company?
A: We are a one-stop professional manufacturer with BSCI, 8 production lines, own experienced R&D team, providing OEM & ODM service.
Q: What is the MOQ?
A: The general MOQ is 1000pcs, depending on the models.
And we could support trial orders with small quantities to test the market.
Q: Can I order a sample?
A: We could provide a sample for testing, please share your shipping info.
Q: Could I customize the logo on the product and packaging?
A: Yes, customized logo and packaging are both available if meet the MOQ.
Q: What are the lead time of the sample and bulk order?
A: Sample: 1~3 days if in stock.
Bulk order: 30~35 working days after the deposit and order requirements are confirmed.
Q: How do you control the quality?
A: We have a perfect QC system (IQC, IPQC, FQC, OQC team),14 tests on production lines, and 100% aging testing before packaging.
Q: What certificates do you have?
A: Our products are made strictly according to the market regulation, has passed CE, ROHS, FCC, KC…
Q: What are your payment terms?
A: Alibaba trade assurance, T/T, Paypal, Western Union, L/C.
Q: How long is the warranty?
A: 18 months.
Q: What is the shipping method?
A: It could be shipped by sea, by air, or by express(DHL, UPS, TNT, FedEx) according to your needs.