Q1: How do I place an order and what information will I have to provide when ordering?
A1: Please provide the details :
(1) Material: adhesive paper, clear or white PE,PET,PVC,BOPP etc.
(2) Size and quantity.
(3)Applied place: Pl s advise where your stickers will be applied to, we will suggest proper material for you.
(4) Packing: roll, sheet or individual sheet?
(5)Design for us to check the printing color and cut shape?
(6)Could you send us the artwork format for your adhesive labels, such as AI, PDF, Coreldraw,etc.
Q2: When can I get the price?
A2: We usually quote within 24 hours after we get your inquiry. Please call us if you are very urgent to get the price.
Q3: How can I get a sample to check your quality?
A3: After price confirmation, you can require for samples to check our quality. If you just need a regulation size in our stock, we will provide you sample free as long as you afford the express freight.
Q4: Can you do the design for us?
A4: Yes, we have a professional team having rich experience in printing design and manufacturing, Just tell us your ideas and we will help to carry out your ideas into perfect labels. It does not matter if you do not have someone to complete files, send us high resolution images, your logo and text and tell us how you would like to change, we will send you finished files for confirmation.
Q5: How about the delivery time?
A5: Normally 15-25days after receiving your deposit.
Q6: What is the way of payment?
A6:T/T: Normally 30% deposit in advance,70% balance before loading. L/C at sight.
Q7: How do you ship the finished products?
A7:-By Sea -By air -By Couriers, TNT, DHL, FEDEX, UPS, etc
(You can choose the one which is the most convenient or cost effective for you.)
Q8: How can you guarantee your quality? If we don't satisfied your quality,how will you do?
A8: Normally we do samples for you to confirm everything, and production will be same as samples. If you worried about the quality problems, you can place the order through alibaba trade assurance, it can guarantee the quality and delivery, If any quality disrepency, Alibaba will help you and return the money to you.