Q1: Are you a trading company or a manufacturer?A1: We are manufacturer, owning 1568 acres organic cultivation base and 9000 square meters factory with four fully automatic
production lines, annual output of at least 4000 tons.
Q2: How is your quality control?A2: From the very beginning to the very end, national commodity inspector and testing Bureau, authority third-party testing
institution ISO, QS and HACCP guarantee our quality.
Q3: How is your price?Q3: We may not be the cheapest one, but definitely the most cost-effective one. If you’re a constant buyer, definitely more
favorable pricing will be offered, since we value strategic long-term partnership rather than one-off transaction.
Q4: Can I get samples?A4: Yes, it’s our honor to offer Free Samples to you. You just need to pay the freight fee or arrange a courier to collect the
samples. It usually takes 3-7 days for delivery.
Q5: What is the production and delivery time?A5: Usually it’s within 7 days for high quality products with stocks, and 21-25 days for mass order and if for customized
packaging.
Q6: How do you treat quality complaint?A6: If quality problems caused by us after Third Party Test, we will send you product free of charge to replace or refund your payment.
Q7: Can I visit you?A7: Sure. If you’d like to visit our factory and cultivation base, please contact us ahead of time to make an appointment.