1. Please do not disassemble the lampwithout permission, or it will be deemed to have waived the warranty service. 2.Please read the manual carefully before installation. 3. Please check everything carefullybefore use. If any abnormalities occured during use,please contact us immediately. 4.Please make sure the power is turned offbefore installation. 5.Please turn to professional electrician if any failure.
Company Introduction
Manufacturing Technique
Exhibition
Certificate
Packing&Shipping
FAQ
Q1. Can I have a sample LED High Mast light? A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time? A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit? A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for LED Stadium Light?
Firstly, let us know your requirements or application. Secondly, We quote according to your requirements or our suggestions. Thirdly, customer confirms the samples and places deposit for formal order. Fourthly, We arrange the production.
Q6. Is it OK to print my logo on LED Floddlight?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the LED Flood Light?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to deal with the faulty? A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution i ncluding re-call according to real situation.