1.What is your minimum order quantity?A: 1pc.
2. Why the GPS tracker device is off-line?
A: Maybe 3 reasons: device power off or outage; weak or none signal;SIM card debts or GPRS service overdue.
3. Why can not monitor?
A: Because you didn't set up the specific number and open the caller display of you SIM card. The latter will affect the former and lead to monitor failure.
4. What is the applicable range of this product?
A: We on intelligent vehicle terminal for logistics vehicles, private cars, taxis, motorcycles, e-bikes, motorbikes, buses, etc.
5. Can you do hardware/firmware customization?
A: Yes, OEM/ODM is our specialty. Our R&D team has more than 10 years industry experience.
6. How is quality control and warranty?
A: 2 year warranty. All products have been 100% strictly Quality Checked before packing.
7.Why are your prices higher than other sellers?
A:We have strict quality requirements for our products and invest a lot of cost in production. We are committed to providing high-quality products for our customers .
8. Does your device have whereabouts safety hazards?
A: Don't worry, when you log in for the first time, the system will ask you to change your password compulsorily. No one can view your device without your permission.
9. Can I add other brands of device to your tracking platform, or add your device to other brands' tracking platform?
A:Generally, as long as the network protocol is compatible, the device can be added to the tracking platform.