1.Can you provide OEM/ODM service? How many is your OEM/ODM MOQ?
--- Yes, we have more than 7 years OEM/ODM services, but it requires certain MOQ and the cost need to be added separately. MOQ is
100pcs. If there is no oem/odm order, MOQ is 1pc only
2. Is there a CE RoHS certificate exported to Europe?
--- Yes, we have the product CE, ROHS, FCC, SAA certificate. Also passed the inspection test of SGS, TUV authoritative company.
3. Can I get some samples? Are they free?
--- Of course you can get sample for testing before bulk order, but samples are not free. but if your total order(s) amount reach
certain amount, then we can return the sample fee.
4. Can I customize my logo or color box?
--- Can accept OEM service, 200 free silkscreen product logo, color box customization requires extra charge, depending on the
design content.
5. Sample delivery time? Bulks order delivery time?
--- Samples are in stock, we will send out by express within 2 days after you finished the payment. Delivery time is about
5-7days. For mass order, it will depend on your order amount or customized requirements.
6. What shipping methods do you have?
A: We except have our own partner logistics company(like DHL/Fedex/UPS/TNT and so on), which has competitive price,with fast
delivery, it can help you to save more money, also you can shoose the logistics in alibaba.com.
7. I need a projector to use in the office. Do you have it?
--- Our projectors are mainly used for home watching movies, games, videos. Not recommended for education and office.
8. How many payment ways you support?
--- Online: Credit card, alibaba and T/T
--- Offline: Paypal and T/T, West Union
9. Customer service? Warranty time?
Any questions of product after you receipt,please feel free to contact us,we'll reply you in 24 hours. Warranty is 1 year.
What is warranty time? And what is the after sales service?
A: Warranty time is one year. if the projector have problems during the warranty period, pls make videos, pictures or report about
it, then we will figure it out by offering your technical support, send you spare parts, resend or refund you in the next order
and so on, all of these solutions will be determined by the reality.
Warranty does not cover any damage that has been caused by the customer
then we can return the sample free
10.How can we get the discount or coupons?
---Firstly,please follow us,secondly,please offer the screen shot to make sure you have following us,thirdly,please send us
inquires,then we will give you a discount while you place the order.
11. Customer service? Warranty time?
Any questions of product after you receipt,please feel free to contact us,we'll reply you in 24 hours. Warranty is 1 year.