Q1: Can you customized ?
A: Yes, we have R&D team for customized. After received ideal/ drawing/samples from client, we will offer our professional opinion for development.We can build the mould for each client.
Q2: What is your warranty time for products?
A: 1 Years warranty, we have good after-sale-service system, when you have any problems during use our products related to quality issue, we can replace the products in next shipment for you.
Q3: Are you a manufacture or trade company?
A: We are defintely a factory.
Q4: What is the minimum order quantity?
A: MOQ is 1 set.
Q5: How Long for sample and mass production lead time?
A: For customized sample it will take 7-10 days to make. For mass production, we can negotiable.
Q6: How to choose a right machine?
A: If you have an experience in using this kind of machines, you can choose one according to the specification data of the machine that you have used. If no, you can choose a suitable one according to the water volume, the target temp and cooling time you expected, or please let us help, we have our professional engineering team who will be happy to give you a recommendation.
Q7: How would i know if your ice bath machine is compatible with my existing bathtub or pool? and is it easy for me to install or operate?
A: Don't worry, to offer you good experence, our engineers have taken this into consideration, you don't have to be an atechnical person to start using our ice bath machines, it is easy for you to install and operate, simply use your existing bath you like or any tubs/pools/tanks will work very well.