Q1. Who is RadioLink?
Started from 2003, RadioLink was born in Shen Zhen, China. With nearly 20-year expertise accumulated, we, RadioLink has become a professional researcher, designer, and manufacturer of RC products including flight controllers, remote controls, racing drones, 3D aerobatics fixed wing, battery chargers, GPS, ultrasonic sensors, etc.
In 2007, we registered trademarks in China, European Union, and the United States. After that, in 2013, we succeeded in finishing the strategy transformation. These years we are getting increasing popularity overseas. On AMAZON platform, our transmitters are ranking top 5 all the year. Due to the high-quality products and competitive price, many brands like HOBBICO, J PERKINS, PELIKAN DANIEL, etc, all build us solid relationships. Accordingly, the matched customers and players in bigger markets are what we’ve been looking for.
Q2. Why RadioLink is the best solution?
As to offer the warrant, we took over 20 years to set up an integrated system upon products quality、 technical issues、 service during selling and after-service.
If to cooperate with us, you will get a good partner who supports you benefits through 9 aspects as below:
1. Brand Assurance
2. DSSS and FHSS Hybrid Spread Spectrum
3. Self-developed flight control algorithm
4. High Precision Balance Charger
5. Stable supply chain
6. Automation AE Software Testing System
7. Automated welding machine
8. An integrate and constant production inspecting
9. Comprehensive Technical Support
Q3. What’s your acceptable payment?
Usually we need 100% full payment before shipment, and for the payment, we accept T/T, Paypal, L/C and etc.
Please advise if you have other inquires upon the payment before order.
Q4. What’s your MOQ and delivery time?
1. The MOQ of the standard product is 10 sets, and the MOQ of the customized product is 300-1000 sets. The specific quantity depends on which product model and customization requirements.
2. Samples usually take 1-2 working days. We have stocks of all products on sale. OEM orders need to be confirmed by both parties.
Q5. How’s your warranty details?
All goods are inspected before shipment. The transmitters such as AT9S Pro, AT10II, RC4GS V3 RC6GS V3 and RC8X are guaranteed for two years, and others are guaranteed for one year.
Shipping and handling fees are not refundable, and the customer shall be responsible for all costs of return and re-shipment. All returned goods must remain in their original condition, including the box and accessories. Men's clothing defects are not guaranteed, such as damage, scratches, etc.
Q6. About your feedback?
A:Buyer's early confirmation will be highly appreciated after receiving the items.
B: Since your feedback is very important to our business's development, we sincerely invite you to leave positive feedback for us.
if you are satisfied with our product and service. It'll just take you 1 minute,but this 1 minute has the extremely vital
significance to us.
C:Please contact us before leaving any negative or neutral feedback. We insist on working with you to solve any problems. Thank you for your understanding!
Q7. What’s shipment you would offer?
Shipping via sea, air, train, truck and combined transportation all are available.
Regarding the shipment methods, depends on the trade terms of EXW, FCA, FOB, CIF, CFR, DDP, DDU, etc, we support EMS, DHL, FedEx, Ups, TNT, China post, China airmail, etc, different shipment methods take different delivery time.
If you need to ship orders via your own express account, kindly please contact us and we will do as inquired.