Q：Is there a charge for samples?
A：We will provide free samples for customers who are interested in cooperation, but the freight shall be borne by the customers themselves.
Q：What services do we provide?
A：We provide customers with services such as spot goods, LOGO design, packaging design, OEM, ODM, and customization of production ingredients.
Q：How long will the delivery take?
A：We will use the fastest speed to deliver goods for customers with different orders. In orderto ensure the product quality of each customer, we will check whether the products are qualified during production and before
delivery, which takes a lot of time.
Q：What should I do if I find a problem after receiving the product?
A：Please contact us at the first time and send us the products with problems in the form of pictures or videos. We will actively negotiate with you on the solution until you are satisfied.
Q：What to do when encountering express delivery problems?
A：We understand your anxiety very much. Please contact us as soon as possible and keep the phone open. We will follow up the express delivery to help you solve the problem.
Q：Whether express delivery can be specified?
A：We support DHL, UPS, FedEx and TNT express delivery, but due to some force majeure factors, it may not be possible to designate express delivery.
Q：Why do different devices see different product colors?
A：Due to different display color gamut of different monitors, the product color seen by different devices will also be different, and the actual color is subject to the actual object.