Q1. Are you a factory?
A1:Yes, we are a BSCI certified factory
Q2. How does your factory do regarding quality control?
A2: we have standard QC system to control the quality.
Q3: Can I get a sample before mass production?
A3: Some sample is not free, but the sample charge will refund you after your order if reach our MOQ. The shipping cost will be afforded by your side.
Q4: I'm running only a small business, can I order a small batch only?
A4: Yes of course. We're happy to work with all customers, and we would like to give you all our support possible.
Q5: Can you provide OEM/ODM?
A5: Yes, we have a professional design team. In addition we can also customize the product color, packaging, silk screen logo, etc.
Q6:Can you do the product test for us ?
A6:Yes, we can help arrange the test, but you have to pay the extra test fees, please provide details of the tests before placing the order, and we will put the test fees in the order.
Q7:Afer receiving the product, if we find the defect, could we get the compensation?
A7:Absolutely, after confirming the defect goods cause by us, you will surely get the compensation. In fact, we always pay great attention on production control and inspect all the goods carefully before shipment.
Q8:How to get free samples?
A8:You can send an inquiry to ask whether you can get free samples for the products you want.