Q1: Are you a manufacturer or trading company?
A1: A manufacturer,we have our own factory.
Q2: What about the shipping methods?
A2: For small order, we would suggestion to use LCL sea shipment. For big project , then use FCL.
Q3: What about the payment methods?
A3: We accept T/T, L/C for large value.
Q4: How much does it cost to ship to my country?
A4: It depends on seasons and different forwarders. Fee is different offered by different forwarders, and in different seasons. You can consult your nominated forwarder or us at any time.
Q5: What's your delivery time?
A5: Bulk lead time will be around 15-25 days after samples are approved, and deposit has been paid.
Q6: Can I print our logo/barcode/unique QR code/series number on your products?
A6: Yes, of course. We can provide this service as long as the customer needs it.
Q7: Can you customize my products in special shape?
A7: Yes, we offer OEM and ODM service. And this service has always been our strengths.
Q8: Can you accept small orders or samples?
A8: Yes, it is our first trial order. This is the beginning of our business. We look forward to long-term cooperation with you.
Q9: How do I get a quote? When can I get a quote?
A9: We'll make an offer within an hour. If you can tell me the size, quantity and special requirements, we will go faster.
Q10: How do we know the quality of a product before we buy it?
A10: We can send you samples for testing. We can also entrust agents to our factory for mass production quality inspection to ensure product quality.
Q11: What should we do if the goods we receive have quality problems?
A11: All the goods have been inspected when they were assembled and packed. There is little chance of defects. If there are some quality problems, such as finished product problems, damage problems, please take some photos to prove. After we verify the problem, we will be responsible for you.