Q: Is your company a factory or a trading company? A: Our factory mainly manufacturing Smart Locks.
Q: How can you make differencefrom other suppliers?
A: We have an R&D team and experienced slaes team with over 10 years of experience. We know our custoerms'needs as weel as the market's developing trend. We export our products to more than 100 countries all over the world. We launch at least one new product per month. Our products will be tested at least 3 times before shipping.
Q: How is your production ability?
A: We have 2 produtions lines with a 2000 squire meters factory plant; monthly prodction capacity is about 15000 pieces.
Q: What is your MOQ?
A: 1-10 pcs is our MOQ. Sample order is favourable accepted before the customer decide to purchase in bulk to assurequality issue.
Q: How to open the lock if the card is not work or there is something wrong with the electronic part?
A: Each lock are equipped with mechanical keys, you can open door with those keys.
Q: What should do when battery is run out?
A: The lock will beep to prompt when power is low, please change the battery when it alarm. You can still use the card open about 200 times when it prompt. If the battery is not work, you can use backup key to open the door.