Q1:I know nothing about this open type fiber laser cutting machine, which model should I choose?
A1:We will help you choose the suitable machine, but you need share us what material will you cut, the material thickness and working size.
Q2: When I got this machine, but I don’t know how to use it. What should I do?
A2:We will send English manual and Operation Video with the machine. Our engineer will do training online. If needed, we can send our engineer to your site for training or you can send the operator to our factory for training.
Q3: If some problems happen to this machine, what should I do?
A3:We provide two years machine warranty. During the two-year warranty, in case any problem for the machine, we will provide the parts free of charge (except for artificial damage). After the warranty, we still provide whole lifetime service. So any doubts, just let us know, we will give you solutions.
Q4: Does this machine pass CE certificate?
A5:Yes, this machine passed European CE certificate and ISO9001 Quality Management system certificate and meet Safety Standard.