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| FAQ |
| Q1: Can I get samples before mass production? |
| A1: Yes, We have stock overseas, you can order sample first. The sample will arrive at your place soon. |
| Q2: Do you accept OEM or ODM? |
| A2: Yes, we would accept OEM&ODM, help you complete your own brand. |
| Q3: What is the minimum order quantity? |
| A3: Normally, the MOQ is 200-300pcs. |
| Q4: What is the payment term? |
| A4: For sample order, it's 100% T/T advance. For mass production order, we accept payments T/T, LC, D/D, DP and Trade Assurance. |
| Q5: What is your delivery time? |
| A5: For sample order, it should take 1 week to prepare and shipping time depends on distance from our warehouse in Europe or US to your office location; For mass production order, it will take 45-60 days of production and shipping time depends on sea freight. |
| Q6: What certificate do you have? |
| A6: We have CE, TUV, KBA, FCC, MD, LDV, RoHS, WEEE etc. Also we can provide any certificate relates to products. |
| Q7: How can I order? |
| A7: If you everything is ready, we will create a trade assurance order for you on alibaba and make a proforma invoice for you. You can pay advance on alibaba, then our factory will start production. The whole process is fast and safe. |

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