Q: Are you a trading company or manufacturer? A: We are a manufacturer.
Q: How long can I get the feedbacks after we sent the inquiry?
A: We will response within 12 hours on business days.
Q: What products can you offer? A: Our main products are home use and commercial ice makers, tankless water heaters, and outdoor
products.
Q: Can you do custom products? A: Yes. We can make them according to the ideas, drawings or samples required by customers.
Q: How many employees of your comany? What about the technicists?
A: We 400 employees, including 40 senior engineers.
Q: How to guarantee the quality of your goods?
A: Before loading, we test the goods 100%. And the warranty policy is 1 year on the whole unit and 3 years on the compressor.
Q: What’s the payment terms?
A: For mass production, you need to pay 30% as deposit before producing and 70% balance before loading. L/C at sight is also acceptable.
Q: How to deliver the goods to us?
A: Usually we ship the goods by sea or the place you appointed.
Q: Where are your products mainly exported to?
A: Our products are well sold to Europe, North America, South America, Southeast Countries, etc…