1. Pre-sale services:
our service team will work with you on designs, materials and treatment details. Drawings will be ready for approval in 1-2 days.
2. The time frame for completion
the time frame for completion of your memorial will vary depending on the availability of granite, the customization of the memorial, photos and number of drawings done for approval. Normally it takes 2-4 weeks.
3. Lead shipping time:
20-35 days to most of the United States, 15-25 days to the Middle East and 55-100 days to South America.
4. Quality assurance:
Samistone memorials are packed nice and firmly to ensure a safe delivery to its destination. However, unexpected damages are still likely to occur during delivery due to some factors we're not able to control. We will take responsibility and work to minimize your losses for our long-term cooperation.