2.What is the process if I install myself?
We provide training videos and documentation, as well as phone support. The process can be simplified into 4 steps; install the anchors and racking, screw the panels onto the rails, and run the wires to your electrical box, connect to your main panel. If you're willing to do that, DIY will save you thousands of dollars and you will experience a fantastic feeling of accomplishment.Many people will hire an electrician for the "grid tie" which is the only part of the process that deals with live wires.
3.Can I expand this system in the future?
Yes, you can easily add more solar panels and batteries. You can even stack another inverter if you need more output. Every area of this kit is expandable.
4.Do I need to buy anything else?
You'll have everything you need to get up and running with our kits. That said, you will want to plan on a trip to the hardware store to buy any necessary installation tools, ground rods and wire if needed for mounting the solar panels.Outside of this, you'll be getting all of the most important components in your kit!
5.What happens if stuff arrives damaged?
We stand behind what we sell and we'll take care of the costs of getting you a new working product. Just reach out to us if this happens and we will get you all taken care of.
6.Does the kit come with a wiring diagram/setup guide?
Yes, you'll get our setup diagram and instruction manual along with all of the manufacturer guides and user manuals.
7.What sort of after-sale customer support do you offer?
You can reach us Monday to Friday via phone, live chat or email.