Q:Can we customize product? What cost will be included?
A:The product can be customized, but TFT Icd module has different tooling cost, which includes FPC, Touch Screen, Backlight Bezel
and so on.
Q: Is there a Touch Panel (Touch screen) on the display ?
A: We can offer you the Resistive Touch Panel or Capacitive Touch Panel if you need. Resistive touch panel - RTPs are the most common and lowest cost touch panel technology. They are activated by contact from any object, regardless of the material used.
They are lower cost and will operate in a wide range of temperatures and environmental conditions.Q: Where can I get the datasheet, initialization code and other technical files ?
A: You can't upload/download the files online
Q: Payment Terms?
A:Paypal can be accepted for sample, but Credit Card and T/T paid in advance for mass production.
Q: What is your delivery method?
A:Exw shenzhen by DHL/ UPS 1 FEDEX/TNT , or ship the goods to your HK forwarder.
Q:Products are in stock? How long can you deliver?
A: Our inventory is mainly raw materials, semi-finished and a small amount of finished products. After payment, Samples available in stock will be sent within 3 days; Small batch delivery takes 2-3 weeks; Large batch delivery takes 5-6 weeks
Q: What kind of packaging? The transport process will not be damaged?
A: Packed in anti-static bags with foam box to ensure safty in transportation
Q:How to control the quality of products?
A: The company has a professional quality team, and all products are 100% inspected prior to ship.
Q: How long is the warranty and service of the product?
A: Generally the warranty period is one year. It depends on different products. We guarantee our products to be free from manufacturer defects. Liability under this warranty is limited to the replacing of any product found to be defective under normal
use.
Q: Can you provide product drawings and test reports?
A: According to customer needs, our company can provide product related information and test reports.