Q1.Are you trading company or manufacturer ?
>> We are factory. Our factory is located in Changzhou near Shanghai.
Q2.What is the payment of your company?
>> 100% T/T, 30% of prepaid contracts entered into force, 70% paid before delivery. L/C is supported also.
Q3.Do you provide a complete production line and customized services?
>> We are a company that provides a complete production line. We can design the machine according to your requirements (material, power, filling type, bottle type, etc), and we will give you our professional advice. As you know, we have beenin this industry for many years.
Q4.If we buy your machine, what is your guarantee or quality assurance?
>> We provide you with high- quality machines with 1 year warranty and lifetime technical support.
Q5.How long does it take to install?
>> According to your machine order, we will send one or two engineers to your factory, about 10 days. Customers need to provide round-trip air tickets, visa fees, local transportation, accommodation, food, 120 US dollars/ day / person.
Q6.What kind of after-sales service is provided?
>> After the production is completed, we will debug the production line, take photos, video and send to customers via email or instant tools. After the commissioning is completed, we will package and ship the equipment according to the standard export packaging. Operating manuals will be sent with machine or by email. According to the customer' s requirements, we can arrange our engineers to the customer's factory for installation and training. Engineers, sales managers, and after-sa les service managers form an after-sales team to follow up on customer projects online and offline.