Q1: Are you a trading company or manufacturer ? A1: We are a manufacturer located in Zhongshan, Guangdong province, adjacent to Hong Kong, Macau, Shenzhen, Guangzhou.
Q2: How do you ensure your product quality? What's the warranty?
A2: We have strictly quality control system in our production process and 100% inspection before package. We also have sampling inspection for 10 circles to ensure the quality.
Our warranty is 12 months. If the product cannot work, please take photos or video to us. We will check and exchange the same product to you once we confirm the defects causing by our side.
Q3: Can I get the sample before placing bulk orders?
A3: As good business partner, we should support each other so we would like to offer the sample free of charge, but the freight will be collected.
Q4: Do you provide OEM design?
A4: Yes, please kindly share the detailed requirements like performance, size, annual quantity, target price etc.
Q5: What is your lead time?
A5: "-It depends on the order quantity and the season you place the order.
-Usually we can ship within 15-20 days for regular order and about 30 days for customized order"
Q6: What is your payment term?
A6: Payment Term: T/T(30% deposit 70% balance payment against B/L copy) or L/C at sight. This is negotiable.
Q7: How do you make our business long-term and good relationship?
A7: -1. We keep good quality and competitive price to ensure our customers benefit maximization;
-2. We respect every customer as our friend and we sincerely o business and make friends with them no matter where they come from."