Q1. Do you have all these materials and machines available in your factory? - A1: We have most of the machines and chemicals in stock, we can finish packing in 3 to 5 days once you confirmed the order.
Q2. I am new in this industry and it's the first time to use your chroming products, what kind of technical support do you have?
- A2: We provide customers with technical services from A to Z. There are operation manuals for the machine and there are technical guidance for the operation. In addition, we provide video instructions, remote video and audio technical guidance etc.
Q3. How to place the order?
- A3: Please choose the type you like, and send us your address and contact information, we will check the shipping price and quote everything to you immediately. If you agree the terms, then you can start paying, you can pay by T/T, visa credit card, western union, paypal etc. We will start the production and then arrange the shipping.
Q4. How many days I can receive my products?
- A4: Chemicals shipped by air, within 10 days. 3L and 5L machine can be shipped by air, also within 10 days. If machine shipped by sea boat, to America, Europe and Africa, about one month you can receive. If Korea and Japan, about one week. Other Asia countries, about 2 weeks.
Q5. Do you have any quality guarantee for machine products?
- A5: Absolutely. We have a one-year warranty on the machine and provide installation and maintenance guidance through-out.