Q1:Are you manufacturer? A1: Yes,we are manufacturers.Now this site is a tablet PC store.But OEM/ODM service available if more
than 1000pcs.
Q2:What is the minimum order(MOQ)?
A2: We accept 1 units for standard products.
Q3:Can we get the free sample?
A3: Sorry,generally we would not provide the free sample.If the customer confirm the specification
and price,they can order the sample first for the testing and evaluation.
Q4:Can I order small quantities for trial?
A4: Most of our products have stock in our warehouse,we welcome distributors to make
trial order first.
Q5:How to order and pay?
A5: We accept T/T (bank transfer),Alibaba online payment,Western Union.(All with Trade Assurance)
Q6:What's Your Products Warranty?
A6: We offer 12 months warranty after delivery.We guarantee quality,and if there is any deadly
fault because of the manufacturing,we can provide replacement or refund for clients.
Q7:How long will it take to deliver?
A7: For mass production lead time around 15-30 days depending on the requirements.Shipping time by DHL/UPS/FedEX/TNT,delivery time would be around 5-7 days.For sea shipment,the shipment time would be around 30 days.
Q8:How to repair the device if any problem?
A8: We will provide technical support to solve problem.If there is any hardware problems,we can send the parts or components with teaching video.
Q9:Can I talk to you in wechat or whatsapp?
A9: Yes,we welcome customers to chat with us in wechat or whatsapp.(+8615209644404)