Yongqing Machine electric rotary stainless steel flour vibrating sieve

Product Overview

Description

Wanrranty & After-Sales

The warranty for whole machine is 1 year since shipment date, which covers any defects in materials or workmanship.

During the warranty period, if any issues arise with the rotary vibrating sieve that are covered by the warranty, we will typically repair or replace the defective parts or the entire unit free of charge.

However, it's important to note that warranties usually exclude damage caused by misuse, improper maintenance, or normal wear and tear. And the wearing parts are not covered by the warranty.

 

a. Technical Support: Manufacturers typically offer technical support to help customers with installation, operation, and troubleshooting of the rotary vibrating sieve. This can be provided via phone, email, video, or online chat.

 

b. Life-long Service for Spare Parts Availability: Manufacturers usually maintain an inventory of spare parts for their equipment. If any parts of the rotary vibrating sieve require replacement, customers can purchase the necessary parts directly from the manufacturer.

 

c. On-site Support: In some cases, manufacturers may provide on-site support for installation, maintenance, or repair of the rotary vibrating sieve. This service may be chargeable or included within the warranty terms, depending on the circumstances.

 

d. Training: Manufacturers could offer training programs to educate customers on the proper use, maintenance, and cleaning of the rotary vibrating sieve. These training sessions can help optimize the equipment's performance and extend its lifespan.