Q1. Can I custom my led grow light? A: Yes, All LED grow lights can be customized in our factory and all OEM LED grow light project can be accept by us.We have a strong engineer team with more than 90 engineers now, which can fully meet your design demands.
Q2. What about the lead time?
A: Samples needs 3-5 days, mass production time needs 1-2 weeks for order quantity.
Q3. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q4. How to proceed an order for led grow light?
A: Firstly, let us know your requirements or application.Secondly,We quote according to your requirements or our suggestions.Thirdly, customer confirms the samples and places deposit for formal order.Fourthly. We arrange the production.
Q5. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q6: Do you offer guarantee for the products?
A: Yes, we offer 5 years warranty for the driver and 2 year warranty for the led board to our products.
Q7: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.1%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.