Q1:Are you a manufacturer?A1:Yes, we are a manufacturer, we have our own factory. And we are the top supplier in China. Wepromise that we are exactly the supplier you have been looking for. We welcome you to visit ourfactory to check our production lines and know more about our capacity, quality.
Q2:Do you have quality control system?
A2:Yes, we have ISO, CE and our own quality control team. And we will do a lot of different tests tomake sure it works fine
Q3:Can you arrange the shipment for us?
A3:Yes, we have appointed shipping and rail freight forwarders with decades of experience, and wecan get the best prices through designated vessels and profe
Q4:What is terms of payment? MOQ?
A4:Credit card, T/T. and western union.
Q5:How do you gurantee the equipment stable operating?
A5:we do Pre-shipment test for every single piece of euipment.we have seperate QC ,delivery,salesand after-sales
departments. also strict management process from pre-sales to after-sales.
Q6:How about the sample policy?
A6:We can accept sample order for testing quality. But sample and express charge should be on cus-tomer's account.
Q7:How can I know the completion of my order?
A7:Upon receipt of the deposit, we will immediately arrange for the shippment, after the order is com-pleted, we will also send you the detection images of your order before delivery for you to confirm.
Q8:Can you arrange to deliver the goods for us?
A8:Yes. When finish the orders, we will inform you and also we can arrange the shipping in the sametime. There is LCL shipping and FCL shipping for different order term, the buyer also can choose Air-transport or Ocean shipping for your requirement. When your orders reach your local nearest Seaport or River Port, the logistics company will inform you.
Q9:Can you guarantee your products?
A9:Yes, we guarantee your 100% satisfaction on all our products.
Please feel free to back to us immediately if you are not satisfied with our quality or service. If theproduct does not meet the contract requirements, we will send you a free replacement or give youcompensation in the next order.