1.How long is the production time?
if common parts; 7-10 days for mass production order.
If new tooling required; 30~45 days required for new tooling making.
2.Can I order samples for testing?
warmly welcome
if need inventory product, sample will be ready 1 working day after receiving payment.
if need special design sample, sample will be ready 7 working days after receiving payment.
3.How long is the guarantee?
one year. and we can provide life time spare part service.
4.Can we require our own logo/Own design on the machine?
Yes, customized LOGOs/designs are welcome, detail quantity and price are negotiable.
We have rich experience in ODM and OEM over 8 years, we have our own R&D team for product structure and appearance design
5. How to order?
Tell us the model you want to order, we will send you our Proforma Invoice for your confirmation and payment, we will prepare
the goods after payment is well received.
6.Can we use our fragrance?
Yes, you can fill/refill your own fragrance easily.
7.Can I adjust aroma concentration ?
Yes, you can adjust the WORK/PAUSE time within 300 seconds each. e.g.:
work for 30 seconds, pause for 60 seconds; work for 90
seconds, pause for 50 seconds etc.
8.Can your machines connect to HVAC?
Yes, most of our scent machines can connect to HVAC.
9.Can your machines do the time programming?
Yes, most of our machines can do the time programming.
You can adjust the working time by button or App.
Product manual willshow you details.
10.Does it need to add water?
No, you don't need to add water when using our machines.